IT Knowledge Management Specialist

Job Title: IT Knowledge Management Specialist
Contract Type: Fixed Term Contract until the end of 2024
Salary Range: Dependent on Experience
Location: Eastleigh - Hybrid Working

IT Knowledge Management Specialist: Ageas in Eastleigh have a fantastic opportunity available for a candidate with strong understanding of knowledge management principles and technologies, to join the team as an IT Knowledge Management Specialist.
The IT Knowledge Management Specialist will use their experience in knowledge management within an IT department, to analyse the current knowledge sharing processes, identifying gaps, and leveraging technology to enhance the flow of information within Ageas Insurance.
Here are some of the main skills and experience required to be successful in the IT Knowledge Management Specialist opportunity:
Exceptional Stakeholder Management skills, with the ability to manage multiple relationships with stakeholders of all levels
Strong organizational skills and attention to detail.
Excellent communication skills, both written and verbal.
Excellent analytical, problem-solving, and decision-making skills
Ability to work under pressure and handle multiple tasks and deadlines

Here are some of the main responsibilities of the IT Knowledge Management Specialist role, based in Eastleigh:
Develop a comprehensive knowledge management strategy aligned with Ageas IT goals
Assist in the development and implementation of knowledge management policies and procedures within all areas of Ageas IT
Review existing knowledge management tools, evaluating these against new tools in the market and aligning use of these tools with the defined strategy
Manage the capture, maintenance, accessibility and relevance of technical documentation, service delivery knowledge, processes and policies within systems or organisational knowledge stores
Manage and curate all other content aligned to the defined strategy within knowledge management systems.
At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.
Flexible Working - Smart Working @ Ageas gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 31 days holiday (inc. bank holidays) and you can buy and sell days.
Supporting your Health - Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Yoga, Mindfulness.
Supporting your Wealth - Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.
Supporting you at Work - Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more...
Benefits for Them - Partner Life Assurance and Critical Illness cover.
Getting Around - Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover.
Get some Tech - Deals on various gadgets including Wearables, Tablets and Laptops.
Supporting you back to work - Return to work programme after maternity leave

About Ageas:
We're one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.
As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter, a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). For more information please see Ageas Everyone.
Our aim is to have great people everywhere in our business and we're always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we're open to discussing flexible working, including full-time, part-time or job share arrangements.
To find out more about Ageas, see About Us.
Want to be part of a Winning Team? Come and join Ageas.